IPI.HELPDESK

Web requests management system

















System requirements

Attention! IPI.HELPDESK™ is server software. To install this software a host (web site) or a dedicated web server required. Before beginning the installation all programs and database required should be installed to the appropriate host or web server according to the software requirements. Please refer to Installation Guide for details.


item minimum requirements
CPU 1 GHz and above
RAM 256 Mbyte
Disk space 30 Mbyte (for software and data, depending on the number of tasks)
Server system Microsoft® Windows™ Server 2003 or Unix™ (Linux™, FreeBSD™, OpenBSD™ and similar) of any version
Web server Microsoft® IIS™ version 6.0 or later, or Apache™ version 1.3 or later
Server languages (all required) PHP, Perl (CGI), SSI
Database MySQL version 4.1 or later
Operating system Microsof® Windows™, including Windows® CE and Windows™ Tablet PC Edition, or any Linux™ system
Web browser Microsoft® Internet Explorer™ version 5.5 or later, Mozilla Firefox™ version 1.0 or later (for external part only)
Mail client Microsoft® Office System Outlook™ or Microsoft® Outlook Express (recommended)


Usage of databases and server platforms is restricted depending on the license type for the program indicated on the front part of the box.